Terms & Conditions

TERMS & CONDITIONS

Your package is packed and shipped within 24 hours. Normal delivery time is approximately 2-4 days, during peak season it may take longer. Letters is delivered to your mailbox as far as possible. Unfortunately, we are not able to control how an item is delivered (mailbox or delivery point), it is an assessment made by the carrier.

We do not take financial responsibility for any delays due to the shipping company.

If you discover any damage to the package, you must immediately report this to the extradition site and make an injury report. Refuse to receive a damaged package. If you do not detect the damage until you open the package and the damage is such that it can be attributed to the carrier's handling, contact them and make an injury report. If any dispute with the carrier can not be resolved, please contact us. If you have ordered and do not pick up your shipment before returning to us (package about 1 month, letter 14 days), we will charge you 195 SEK (including VAT) for our handling of the goods.

The shipping cost of an order is charged according to the actual order value - this happens automatically in the online store and the cost of shipping is reported at the checkout.

For customers outside the EU, any customs duty and VAT will be paid by the recipient.

Receipt / Order Confirmation

Once you have placed an approved order, you will receive an e-mail that is valid as an order confirmation. Together with your delivery you will receive a paper receipt. If you did not receive an order confirmation within 30 minutes, please check that your email address is correct and let us know and we will send you the confirmation. 

Prices

All prices include VAT of 25%. If VAT is to be changed, we reserve the right to adjust our prices with the corresponding amount. We reserve ourselves for any printing and writing errors.

 

OTHER

Facts and prices are provided with reservation for printing errors, if any. incorrectly specified technical specifications and for final sales.

If you are under 18, you must have the goalkeeper's permission to order with us. Fraud investigations are always reported by us.

Dispute

Any disputes are resolved primarily in discussion with our customer service. We follow the recommendations of the Swedish Complaints Board and also refer to the European Commission's Dispute Resolution Tool on the Internet: http://ec.europa.eu/consumers/odr

 

CONTACT INFORMATION

OfSwebase Cosmetics AB

Located in Stockholm, Sweden

E-mail: info@baseofsweden.com

Org. number: 559076-9583

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